History
Community Concierge SA (CCSA) is a Social Enterprise Business developed and owned by Community Bridging Services (CBS) Inc. We provide a professional mix of concierge services, discreet security, and personalised support to clients. CCSA has over 10 years’ experience as a specialised concierge service originally contracted with the Aurora on Pirie Building at 147 Pirie Street Adelaide in 2011.
We are currently providing our services in the iconic building at 25 Grenfell Street in partnership with Jones Lang LaSalle (JLL), as well as at 80 Flinders Street in partnership with Knight Frank, both located within the heart of Adelaide’s CBD.
CBS Inc. is a key leader in the provision of support and assistance for people with a disability or disadvantage, within open employment, NDIS including recreation and school to work programs, Social Enterprise and the arts. Over the past 25 years, CBS Inc. has committed to outstanding service provision through its underpinning values of integrity, built on a strengths-based inclusive approach, a client centred focus, being reliable and adaptable and a commitment to excellence.
Currently CBS Inc. supports over 1,900 active participants from 25 offices throughout South Australia in metropolitan, regional and remote locations.
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Testimonials
VALUE
★★★★★
“If you scale back these services, we’d consider moving to another building”
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Testimonials
HELPFUL STAFF AND PROFESSIONAL OUTLOOK
★★★★★
“Concierge service helps set it apart from other buildings – the helpful staff and professional outlook keeps the building appearance among the best”
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Testimonials
GOOD FRONT FOR OUR VISITORS
★★★★★
“I am very happy with the service provided – staff are helpful and polite – they provide a very good front to any customers we have visiting”
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Testimonials
VERY HANDY
★★★★★
“Always friendly and assist our clients in finding us – accept our parcels when we’re not in the office (very handy) and always prompt in their service”
Our CCSA Service
CCSA staff have a deep commitment to loyalty, respect, and individualised customer service. We match the expertise of our staff with buildings, businesses and people who share similar values.
Our motto – “Because nothing is too much trouble” – reflects the professionalism of our staff who view concierge services not just as a job, but a long-term career.
CCSA staff are already experienced and prepared with essential qualifications including Certificate II in Security Operations, Provide First Aid Certificate, Security Licence, and relevant Clearances.
This Social Enterprise will use a ‘social return on investment’ approach by assisting and investing in our social economy.
We work with you to negotiate and meet your needs. Services provided include:
- Greetings, directions, escorting tenants and guests
- Security card monitoring
- Taxi support
- Accessing dry cleaning / shoe cleaning services
- Bookings and advice regarding local attractions and services
- Fire warden support
- Trade work maintenance support
- Discreet least resistance security
- After-hours support, when needed
You have the reassurance that CCSA is driven by a mission to provide professional high-quality support and opportunities to other people who experience disability. CCSA is competitively priced, and all profits go towards providing other support services to people with disability.
CBS Inc. & CCSA founder and Executive Director, Freddie Brincat (OAM) said “When CCSA was first established, I was in negotiations with Urban Construct, and I knew we had perfect candidates trained in both concierge services via TAFE SA and security certification who had the professional strengths needed to be the perfect match to meet their needs. Overtime, CCSA is proving to be a truly specialised local solution providing respectful services to clients who are the focus at all times – it’s an innovative local solution and a point of difference to our customers.”